Orders

How do I find more information about Custom Chic products?

For more product details including size charts, colors and types, please visit our "Products". If you need further assistance, please contact us via email at support@customchic.co.uk.

By Timind Website
Posted 09 Mar 2023
Orders

Where can I find the size guide?

Once you click on a specific product page, with available colors, details, and a sizing chart, it will be displayed. Clicking on the link labeled "Size guide", which is located under the price on the right, will display the sizing chart. size chest waist s 36 28 m 40 29 l 44 30 xl 48 31 2xl 52 32 3xl 56 33 4xl 60 34 5xl 64 35 If you need further assistance, please contact us via email at support@customchic.co.uk.

By Timind Website
Posted 09 Mar 2023

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Orders

How can I change my order?

If you would like to change your order, please contact our customer service team as soon as possible. Depending on the status of your order, we may or may not be able to make changes to it. Here are some steps you can take: Contact customer service: or via support@customchic.co.uk within the first 2 hours after placing your order.  Provide order details: To make the process easier and faster, please provide your order number and the details of the change you would like to make (text, size, color,..). This will help our team locate your order quickly and make the necessary adjustments. Wait for confirmation: Once you have made the request, our customer service team will review your order and determine whether the change is possible. We will notify you as soon as possible to let you know whether the change can be made. Please note that if your order has already been produced, we may not be able to make any changes to it. We also do not accept refunds in this case. In addition, changing orders will take more time and you will receive the goods later than expected, so please consider carefully.

By Timind Website
Posted 09 Mar 2023