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Tracking your order

Custom Chic UK Hoang Nguyen
Public 09 Mar 2023
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You can track your order by following these steps:

  • Check your email: Once your order has been shipped, we will send you an email with the tracking information. Make sure to check your inbox, spam folder, and any other folders in case the email was filtered.
  • Log in to your account: If you created an account when placing your order, you can log in to your account on our website to check the status of your order. You should be able to view the order details and track the shipment.
  • If you’ve never had an account: Go to [Register], enter the email used for your order, check your inbox for the activation email, click the link, and once activated, track your order from your customer account.
  • Contact customer service: If you cannot find the tracking information or have any questions about the status of your order, please contact our Customer Service or via support@customchic.co.uk. We will be happy to assist you and provide you with any information you need.

Please note that it may take some time for the tracking information to update after your order has been shipped.

TABLE OF CONTENT

You can track your order by following these steps:

  • Check your email: Once your order has been shipped, we will send you an email with the tracking information. Make sure to check your inbox, spam folder, and any other folders in case the email was filtered.
  • Log in to your account: If you created an account when placing your order, you can log in to your account on our website to check the status of your order. You should be able to view the order details and track the shipment.
  • If you’ve never had an account: Go to [Register], enter the email used for your order, check your inbox for the activation email, click the link, and once activated, track your order from your customer account.
  • Contact customer service: If you cannot find the tracking information or have any questions about the status of your order, please contact our Customer Service or via support@customchic.co.uk. We will be happy to assist you and provide you with any information you need.

Please note that it may take some time for the tracking information to update after your order has been shipped.

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