How can I cancel my order?

Because your gift is made to order, you have 2 hours after placing your order to make any changes or cancellations. After 2 hours, your order goes into production and can't be changed. If you would like to cancel your order, please contact us through our Live chat feature, our customer service team or send us an email at support@customchic.co.uk with the subject line "Cancel my order - [Your order number]".

Please note: Any modifications may result in a longer processing time, and we cannot guarantee the original estimated delivery date.

Because your gift is made to order, you have 2 hours after placing your order to make any changes or cancellations. After 2 hours, your order goes into production and can't be changed. If you would like to cancel your order, please contact us through our Live chat feature, our customer service team or send us an email at support@customchic.co.uk with the subject line "Cancel my order - [Your order number]".

Please note: Any modifications may result in a longer processing time, and we cannot guarantee the original estimated delivery date.